Shipping policy

The Site may be used to order a selection of MON SELLIER brand products (hereafter the “Product(s)”) from MON SELLIER, directly online via the Internet for delivery to the UK, Germany, Belgium, Luxembourg, the Netherlands (excluding the Netherland Antilles and Aruba), Spain (excluding the Canary Islands), Portugal (excluding Azores Island and Madeira), Italy, Ireland, Austria, Czech Republic, Finland, Denmark, Sweden, Poland, USA, Canada.
You may also place your order by phone at +44 (0) 737 695 8636 from Monday to Sunday, from 8:30 a.m. to 7:30 p.m. (GMT+1) and Saturday/Sunday, 9am to 7pm.


The Site does not permit the placing of special orders that notably consist in the creation of a product that does not exist in our current range of products, or is no longer in the Mon Sellier collection. These Terms and Conditions of Sale therefore do not apply to special orders. For any special orders, please contact our Customer Service. hyperlink or by phone at +44 (0) 737 695 8636 from Monday to Sunday, from 9 a.m. to 7:30 p.m. (GMT+1) and Saturday/ Sunday, 9 am to 7pm. We are unable to accept PayPal payments by telephone.

Products purchased on the site may only be delivered in: the United Kingdom (excluding the Channel Islands), Germany (excluding the island of Heligoland and the territory of Büsingen); Belgium; Luxembourg; the Netherlands (excluding the Netherlands Antilles and Aruba); Spain (excluding the Canary Islands, Ceuta, and Melilla); Portugal (excluding the Azores and Madeira); Italy (excluding Livigno, Campione d'Italia, and the national waters of Lake Lugano); Ireland; Austria (excluding the municipalities of Jungholz and Mittelberg); the Czech Republic; Finland (excluding the Aland Islands); Denmark (excluding Greenland and Faroe Islands); Sweden; and Poland, USA, Canada.
Orders might be placed for delivery addresses situated outside this Delivery Area by contacting us at m.garanger@saddleoffice.com


Notably for security reasons, MON SELLIER shall not process any order for which a general delivery address, a P.O. box, or a DX address has been provided.
The Products will be shipped to the delivery address specified when placing your order.

 

  • Call Us: +44(737) 695-8636